SHIPPING & DELIVERY

Timing of Production

Upon receiving your order, we start producing your shoes with great care and finish in maximum 15 working days. 

  • Shoes from the !Sale! section are present in our inventory. We ship the your products from the !Sale! section within 2 work days.

  • 13 pont is our heel height standard. We produce and ship 13 pont shoes within 7 work days. 

  • 11 and 15 pont shoes are produced and shipped within 15 work days.

  • We produce and ship tango clothing orders within 21 work days.

Delivery from Turkey to Your Country
  • Standard Delivery: Turkish Postal Service's (PTT) estimated delivery time is 15-45 working days. 

  • DHL Fast Shipping:  DHL's estimated delivery time is 2-4 working days.

Please note that during the pandemic, sometimes it is possible to experience difficulties with PTT such as long delays or loss of cargo. We strongly recommend DHL fast shipping, which is fast and more reliable. We can say that the price different is worth the service.

We do not ship on Saturdays, Sundays, national or religious holidays.

Important Information

  • Shipping fee is based on weight, quantity and country of delivery.

  • Please note, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. 

  • There are wide variations of customs policies that you should contact your local customs office for more information.

  • Delivery times are estimated, we do not provide money-back guarantees for delays.

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