Returns and Refunds Policy

Thank you for shopping at Adornos Shoes Online Store.

Because of the costs for international money transfer and Turkish Tax regulations, we can not refund the payment to the buyer.

The buyer can change the shoes if;

  • the shoes received are different from the order

  • the shoes are damaged

  • the shoe size needs to be changed.

To be eligible for a change for the shoe size;

  • The product should be purchased in the last 30 days

  • The product should be in its original packaging

  • The product shouldn't be used or damaged

Products that do not meet these criteria will not be changed.

Custom made products (custom design shoes, shoes with half sizes, etc.) cannot be changed or refunded.

Please contact us before you send the product:

By email:

Send the product with its original package to:

Adornos Dance Shoes

Çuha Çiçeği Sokak Katrancıoğlu İşhanı No:1 Kat:1 Daire:3 Kızıltoprak Kadıköy/İstanbul


Shipping and Tax charges:
Shipping charges incurred in connection with the return of a product are non-refundable.

The buyer is responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Adornos Shoes Online Store. Taxes that may occur at the return of the shoe also belongs to the buyer.

Sale items
Sale items can not be changed or refunded.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email:

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